Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
Betroffene Software
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| Plattform | Paket | Anfällige Versionen | Behoben in |
|---|---|---|---|
| WordPress-Plugin | ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form | <= 3.1.3 | 3.1.4 |
Verweise
- CVSS-Vektor
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N- Schwäche (CWE)
CWE-862- Plattform
- WordPress
- Paket
ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form- Veröffentlicht
- 18.11.2025
- Aktualisiert
- 11.10.2026 10:22
Quellen und Lizenzen
Wordfence Intelligence - 91654765-6631-4eb4-9971-32b7db7933e1 - Wordfence Intelligence
Copyright 1999-2026 The MITRE Corporation
Copyright 2012-2026 Defiant Inc.
This record contains material that is subject to copyright
Copyright 1999-2026 The MITRE Corporation
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https://www.cve.org/Legal/TermsOfUseCopyright 2012-2026 Defiant Inc.
Defiant hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute this software vulnerability information. Any copy of the software vulnerability information you make for such purposes is authorized provided that you include a hyperlink to this vulnerability record and reproduce Defiant's copyright designation and this license in any such copy.
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Wordfence Intelligence - Defiant, Inc. Copyright Defiant, Inc. All rights reserved except as granted below. License grant, section 3.1 of the Wordfence Intelligence Terms and Conditions (January 26, 2026): Subject to this Agreement, Company hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute the Service. Any copy you make for such purposes is authorized provided that you reproduce Company’s copyright designation, this license, and the license of any disclosed Company licensor in any such copy. Full applicable Agreement: https://www.wordfence.com/wordfence-intelligence-terms-and-conditions/
Schwachstellenhistorie: ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form
Alle veröffentlichten Schwachstellen dieses Pakets (WordPress-Plugin), neueste zuerst. Zeigt, ob es ein einmaliger Ausrutscher ist oder ein Paket, das man im Auge behalten muss.
- Einträge insgesamt
- 4
- Erste → letzte
- 04.2024 07.2026
- Ohne Fix
- 0
- In Angriffen ausgenutzt
- 0
Verteilung nach Schweregrad
- Hoch 1
- Mittel 3
Veröffentlichungen pro Jahr
- 2024: 1
- 2025: 2
- 2026: 1
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Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure dieser Eintrag
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